Meet the USEast Team

President and Founder of US East, Joe  is able to identify essential skill sets in people that are aligned with Client needs. Joe is vital in organizing, delivering and managing effective technical solutions and services to market. Throughout his career, he has served as a leader in establishing new account business, maintaining productive client relations and managing technical services for optimal client satisfaction. Joe has blended superior sales, marketing and recruiting skills at two previous consulting firms before establishing US East in 1994.

Contact Joe

• Leading AI governance, focusing on security standards, optimizing AI requests, reducing cloud costs, minimizing risk, and securing & monitoring top LLM platforms
• Responsible for the DevOps and Cloud Transformation Practice at US East to enable small and large enterprises to migrate to the cloud with compliance, governance, agility and velocity.
• Additional focus on "Operations as a Service" and putting more "Ops into Dev" using proven automated operations provisioning.
• Creator of a "rapid DevOps Enablement" program that enables organizations to realize the value of "Continuous delivery" using DevOps within 90 to 120 days. This unique program "Jump Starts" an organization's cultural change and adoption of modern development, deployment, and operations approaches by continuously delivering secure systems deployable to internal/external public/private cloud providers

A senior AI leader with more than 20 years of experience designing, deploying, and commercializing advanced machine learning, industrial AI, and Generative AI solutions for global enterprises. Kelly excels at translating complex business challenges into scalable, high-value AI platforms, consistently delivering measurable ROI across energy, manufacturing, automotive, pharmaceuticals, financial services, and industrial operations.

He has led and developed teams of up to 48 AI consultants while driving multimillion-dollar programs that include agentic AI automation, LLM-driven knowledge extraction, reinforcement learning optimization, digital twins, computer vision, and predictive asset intelligence. His portfolio includes breakthrough initiatives such as Genentech’s automated PLC code conversion using LLMs; Google’s transformer survival analysis integrating work-order correction via LLMs; and Grifols’ reinforcement learning system yielding an estimated $1.5 million in annual energy savings.

Kelly has architected and delivered enterprise-scale AI programs for Meta, Intel, General Motors, Cargill, Stanley Black & Decker, Progressive Insurance, ABInBev, MolsonCoors, Compass Data Centers, and Schneider Electric. His technical range spans agentic architectures, physics-based digital twins, multimodal computer vision, real-time event stream analytics, large-scale NLP, and cloud-native MLOps.

A trusted advisor and solution strategist, he consistently delivers AI platforms that enhance operational reliability, reduce cost, and unlock new revenue opportunities through next-generation analytics and intelligent automation.

Gene is a proud member of the small community (about 94 people worldwide) of Scrum Alliance Certified Enterprise Coaches (CEC). Today, he is the only CEC who resides in NY state. Gene's goal is to help organizations and individual teams with improving internal dynamics, organizational structure and overall efficiency. He strives to engage at all organization levels: senior and mid-level management, teams and individuals. In his work, Gene uses various methods, tools and techniques to strengthen learning of others and to ensure that teams and individuals gain autonomy after he "coaches himself our of the job". Throughout his long career, Gene has served small, mid-size and large companies, domestically and abroad.

Gene is well-recognized member of global and local agile communities, where he influences people via open-space agile collaboration workshops, coaching retreats, group events and presentations.

Gene is a well-recognized blogger and publisher. He is the co-author of the book Agile Coaching: Wisdom from Practitioners. His collection of personal essays "The Green Book" can also be found at

Gene Strongly supports Scrum Alliance (SA) in its efforts of "transforming the world of work". He is an active member of SA working group of coaches and trainers that have been involved in improving SA certification/education programs, by aligning them with natural career paths of agile professionals: Team Level Coaching Certifications (CTC). (Gene is also one of the co-creators of the program) and Enterprise Level Coaching Certifications (CEC). Through these efforts, Gene tries helping highly qualified individuals to differentiate themselves from lowered standards.

Here is the list of Gene's additional focus areas:

• Organizational/System design
• Enterprise-wide, scaling agile solutions and frameworks
• Promoting System over Local Optimization
• Moving companies away from Skinnerian Behaviorism
• Converting Taylorian Corporate Culture to Kaizen
• Educating about Motivation/Rewards/Incentives
• Agile Product Ownership and Management
• Coaching Sr. Leadership, SrumMasters, Product Owners, Teams
• Implementing Agile frameworks: Scrum, Kanban

Gene's Additional Credentials are:

• Certified Team Coach (CTC)
• Certified in Agile Leadership (CAL)
• Certified in Large Scale Scrum (CLP)
• LeSS-friendly Scrum Trainer (LFST), who is ale to teach LeSS
• Basics Certification (CLB) course, according to CLB learning objectives
• Certified at Scrum@Scale (S@S)
• Mentor to coaches
• CSM,CSPO,CSP,PMP

Terri brings over 29 years of success in the Financial Services industry. She has significant achievements in operations and risk management in the banking and credit card industry including customer service, onboarding, collections, recovery, asset sales, state and federal compliance, project management and training. Excels in analysis, strategic planning, budgeting, forecasting, establishing policies / processes, and quality control in support of continuous improvements and cost reduction. Proven ability to motivate staff and build productive and effective working relationships. Her accomplishments with Fortune 100 companies include Banking and Technology firms. 

Terri’s management skills relating to Process & Procedures, Project Management, Audit & Compliance, P&L and Budget, Information Technology and on boarding brings a wealth of fresh ideas and knowledge to US East to better serve our Clients and Staff.

Contact Terri